Why Choose Us?
A Companion Homelift will transform your life, helping you to regain independence and freedom to move around your home easily. In addition, our dedication, customer service and after-sales support makes Companion the company you can trust to find the right solution for your needs.
- All homelifts manufactured in the UK to British Standards and CE compliant.
- Three lift options available to suit different needs
- Hydraulic and traction drive system options
- Rapid installation available
- Nationwide coverage and service support available 24 hours a day, 365 days a year
- Peace of mind full 12 months parts and labour warranty
- Finance options available
Our promise to you... is to offer and supply homelifts that comply with the most recent British standards, have been fully tried and tested, and of course have been tailor-made just for you. Our professional, friendly advisors are on hand 24 hours a day, 365 days a year to assist in any way they can.
Companion Homelifts has nationwide coverage*. Our dedicated service and installation teams are professionally trained to install your homelift as quickly as possible and with minimal disruption.
*Not including Northern Ireland, Highlands and Islands
Committed to treating our customers fairly:
At Companion, we are committed to offering our customers the highest possible standards of service. In so doing we are pleased to support the Financial Services Authority initiative ‘Treating Customers Fairly’.
We recognise that both we, and our customers, have everything to gain if we look after your best interests and treat you fairly in all aspects of our dealings with you.
Our commitment to you
We will:
- Provide you with clear information about the products and service we offer, including fees and charges.
- Ascertain your individual needs, preferences and circumstances before recommending a product or service.
- Only recommend a product that we consider suitable for you and that you find affordable.
- Encourage you to ask if there’s something you don’t understand.
- Give you access to a complaint’s procedure should you become unhappy with our service.
How you can help us
To help us give you the most appropriate advice, we will ask you to:
- Tell us as much as possible about yourself, to enable us to properly match a product or service to you individual needs.
- Let us know about any future plans or changes, that we may better match a product or service to your needs.
- Let us know if there is any aspect of our service, or of a product we have discussed or recommended that you don’t understand.
- Tell us if you think there are ways we can improve our service.
Thank you for choosing Companion